Sometimes, reading and chatting online isn't enough: If you have a hardware problem or tricky software issue, you may have to bring your Mac, iPhone, iPad, or Apple Watch to an Apple Store for diagnostics and possible repairs.
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How to set up a Genius appointment at an Apple Store Select Chat, Talk to Apple Support Now, Schedule a Call, or Call Apple Support Later to contact Apple support.Īpple will contact you through the channel that you specified (unless you selected Call Apple Support Later, in which case, you would need to contact Apple). Select a category that your issue falls under. Visit Apple's support page or the Apple Support app.If you start out in a chat but discover your problem is more complicated, you can always ask to speak with a support technician on the phone. If Twitter doesn't help, you can talk directly with an Apple support technician online or on the phone.
When searching for help using a command for a program, you can hover over menu results, and an arrow will appear next to where you will find it in the app's menu.If you have Finder selected, it will show results for Finder.
For example, if you are using Safari, it will show results for help with Safari.